An AI paralegal and intake infrastructure for a law firm.
The firm was losing prospective clients to slow, manual intake and spending paralegal hours on repeatable work. They needed an always-on front door and an assistant that could handle the routine without dropping the relationship.
- 01
Built AI-driven intake using ElevenLabs so callers reach a natural voice agent, not a voicemail box.
- 02
Integrated the pipeline with Clio so intake data lands directly in the firm's case management system.
- 03
Stood up an AI paralegal layer to handle routine drafting and research support.
- 04
Designed the handoffs so humans stay in control of anything that carries legal weight.
The firm captures intake around the clock and offloads routine work to AI — while attorneys keep judgment and client relationships firmly in human hands.